Shipping checkout page

Order Processing

We only process orders during business days, which is Monday – Friday (excluding holidays). Orders normally ship within 48 hours when placed Monday-Friday. (Please note that shipping for oversized and electronic bike will take longer than standard shipping. Please call or email to confirm estimated delivery time. ).Please refer to the checkout page for cost of shipping. During periods of higher demand, orders may take up to 5 additional business days to process before being shipped. We apologize in advance, but Tracer Bikes does not currently ship products internationally.

 48 States in US excluding Alaska and Hawaii:​

  • Order over $100 qualify for free shipping. 

Note: Occasional delays in processing time or Cancellation of order may occur when an item purchased is on back order or it is out of stock. We are not responsible for delivery delays due to weather, insufficient address info, holidays, and/or carrier complications.

​Due to the rapid spread of the COVID-19 virus, we’re working with a skeleton crew. Orders placed between now and Oct. 31st will take a minimum of three business days to process. We appreciate your patience while we navigate these uncharted waters. 

Item Availability

You will receive an email if your complete order is canceled due to the out of stock item(s).
In the situation that part of your order is out of stock,  remove the out of stock item(s) from your order and will ship the remaining item(s). You will not be charged for out of stock items ordered, and will be inform by an email notification. 

Sales Tax

Applicable sales tax will be added to all purchases shipping to California and out-of-state.

Verification & Shipping

When placing your order, please make sure to use your billing information (first name, last name, billing address) and contact information as it appears on your credit card statement. In the event that your information does not match exactly what your credit card has on file, your order will be put on hold, pending verification. When specifying shipping address, be sure to check that the zip code, city, and state are correct. If this information does not match the delivery service’s records, we may have to contact you to update the information.

Tracking Your Order

If you have an account you can check the status of your order at any time.​

Note: Please double check and make sure the Shipping Information and address is correct, deliverable, and complete (Suite, Apt, Room, etc.).